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Upgrade license issue  XML
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cuetipper

Pro

Joined: 10/02/2010 13:42:53
Messages: 45
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I bought this program a while back. Installed it did not get all warm n fuzzy, so I never used it. Recently I returned to it and found the error of my ways.

Looking at the website I found that a license was good for ALL RELEASES.

So I downloaded the newest version and followed the instruction on installing over the old one [so as to not loose settings and license]. Imagine my suprise when I am now told MY LICENSE IS INVALID!

It exits the program and now that i want to I can not use it!!!!!!!!!!!!!!!!!!!!!!!

Can anyone help me please?
paultaylor

Pro
[Avatar]

Joined: 21/08/2006 09:21:27
Messages: 7070
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There is a problem somewhere, please send me an email with your details and I'll resend you the license, this normally reoslves the issue.

thanks Paul (Administrator)
cuetipper

Pro

Joined: 10/02/2010 13:42:53
Messages: 45
Offline

What details do you want?
paultaylor

Pro
[Avatar]

Joined: 21/08/2006 09:21:27
Messages: 7070
Offline

just some evidence of payment such as email from paypal

thanks Paul (Administrator)
cuetipper

Pro

Joined: 10/02/2010 13:42:53
Messages: 45
Offline

Paul,
That was some time ago. Two houses and 3 or 4 pc's. I no longer even have a paypal account. Had set that up solely for some online purchase back in the day but everyone now takes credit cards so I do not have it any more.
I have searched thru all my emails and I have nothing from paypal on this pc. I may have bought that while at work so the email would have gone there. And I no longer work there!

I tried to uninstall the upgrade and reinstall the original file but it is still asking for a license#.....

What are my options now?

paultaylor

Pro
[Avatar]

Joined: 21/08/2006 09:21:27
Messages: 7070
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Ok, Ive found your payment and resent license in a zipfile plese try that

thanks Paul (Administrator)
cuetipper

Pro

Joined: 10/02/2010 13:42:53
Messages: 45
Offline

Thank you so very much. I will re-install it all tonight and if there are any other issues i will post again.

Thanks.
joew13



Joined: 03/03/2010 15:53:15
Messages: 1
Offline

I am having the same issue. Please advise.
cuetipper

Pro

Joined: 10/02/2010 13:42:53
Messages: 45
Offline

Paul,
I can not find the download that you sent me,
That pc is retired.
I want to transfer my copy form that to a new one.
I have the directory backed up.
What was the file I need to copy?
cuetipper

Pro

Joined: 10/02/2010 13:42:53
Messages: 45
Offline

Never mind.
Got it.
thanks.
xzafareman



Joined: 15/04/2015 03:38:15
Messages: 1
Offline

I have searched thru all my emails and I have nothing from paypal on this p

www.crave4leather.com
merry



Joined: 08/11/2016 04:25:23
Messages: 1
Offline

Good info and straight to the point. Thank you

Na jakim forum tabletki na odchudzanie apteka opinie prawdziwe?
[WWW]
rlalande



Joined: 17/11/2016 19:28:16
Messages: 1
Offline

you have to update the license in the program.
I just updated my license in the program with the old license.
Us the update metadate button on the end.
William_VRiley



Joined: 05/07/2017 01:54:22
Messages: 1
Offline

I'm facing the same issue, when I go for the new license, they told me that your license is invalid. Can any one help me to get rid of this issue?

Essay Service UK
paultaylor

Pro
[Avatar]

Joined: 21/08/2006 09:21:27
Messages: 7070
Offline

Please give more details.

thanks Paul (Administrator)
nancy101



Joined: 16/07/2017 16:46:16
Messages: 1
Offline

I am not able to upgrade to version 9.1.0 after I go through everything and unpack it doesn't show up. It says the old version, so every time I open the program it tells me there is an upgrade
robandrews



Joined: 23/07/2017 06:22:21
Messages: 1
Offline

for some reason I have to enter the registration info everytime I start songkong, is there a save button or something I am missing, I am using windows 10 pro, it has all the latest updates,
Songkong reverts to trial
I am pretty sure that I shouldn't need to keep adding the registration every time I go to use it, has anyone had this problem
Thanks Rob
paultaylor

Pro
[Avatar]

Joined: 21/08/2006 09:21:27
Messages: 7070
Offline

There is an issue with SongKong 4.10 for new users, new users will need to edit the license.properties file as described at http://blog.jthink.net/2017/07/songkong-another-way-to-install-license.html until this is fixe din next release.

Rob, I have sent you an email with correct license.properties file.

thanks Paul (Administrator)
 
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