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Where is my licence???  XML
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urazyjazzy



Joined: 17/03/2015 07:00:22
Messages: 2
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Hi there Yesterday I bought your program and I paid 123 tl which is a record price for a software to be paid by me when you consider the minimum wage in Turkey is 890 tl. I was just wondering why can't I receive my licence key as soon as I buy it. Don't you have an automated system for this. Because I see that you are a very capable person for creating an automated system such as this simple. I have sent you an email regarding my key and did not receive any response from you. I understand that you are the only person who takes care of everything but it would be great if you could notify people before the payment that it would take you minimum 24 hrs or whatever to send a licence key. Because people like us when we pay something we would like to be able to use that thing immediately . That is the first reason we would like to buy that particular software .
Please no hard feelings these are just my suggestions which I believe should be worth something considering the 20 year experience I have with computers and technology ...
Best regards
paultaylor

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Joined: 21/08/2006 09:21:27
Messages: 7208
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Hi, licenses are sent automatically immediately, the problem is that your Paypal account is linked to a hotmail email account, and at the moment licenses sent from my server to hotmail (and .live) email addresses get rejected, so I have to send them again manually, which i did about one hour ago, sorry for the inconvenience.

I have had this problem before with Hotmail, it was resolved and I'm unclear why the issue has re-occurred.

thanks Paul (Administrator)
urazyjazzy



Joined: 17/03/2015 07:00:22
Messages: 2
Offline

paultaylor wrote:
Hi, licenses are sent automatically immediately, the problem is that your Paypal account is linked to a hotmail email account, and at the moment licenses sent from my server to hotmail (and .live) email addresses get rejected, so I have to send them again manually, which i did about one hour ago, sorry for the inconvenience.

In have had this problem before with Hotmail, it was resolved and Im unclear why the issue has re-occurred.
 


Thank You very much yes I recieved it. I think it might have something to do with your server side. Because even when you send it manually I recieved your email to my junkbox. Maybe you need to contact the Hotmail team and verify your domain...
Thx Again
ablair



Joined: 18/04/2015 08:33:42
Messages: 1
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ablair wrote:
i'm waiting for mine too - msn emailaccount 


OK, got it
paultaylor

Pro
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Joined: 21/08/2006 09:21:27
Messages: 7208
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Hi, do you have now ?

thanks Paul (Administrator)
mloc



Joined: 06/02/2016 07:44:43
Messages: 3
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I just bought a license and I did receive it, but it`s saying it`s not valid.

Edit:

It was just sorted by Paul, thank you.
[Thumb - Screenshot 2016-02-06 13.09.44.png]
 Filename Screenshot 2016-02-06 13.09.44.png [Disk] Download
 Description Here is what it says.
 Filesize 61 Kbytes
 Downloaded:  121 time(s)

 
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