[Logo] Jaikoz and SongKong Forums
  [Search] Search   [Recent Topics] Recent Topics   [Members]  Member Listing   [Groups] Back to home page 
[Register] Register / 
[Login] Login 
Jaikoz Deleted My Music  XML
Forum Index -> Jaikoz Issues
Author Message

Joined: 08/07/2016 15:43:24
Messages: 1

I've been using Jaikoz for just over a week and until today I've been very happy with it. I had fixed a couple of thousand files successfully (updating tags and artwork, renaming files, etc).

Today I got brave. I wanted to fix my entire 'Now' collection and did 10 albums (using autocorrect and then fixing a few artwork issues manually) as a test and all went well. So I did the rest, thousands of files, all in one batch using the same method.

Jaikoz duly worked its magic and reported all was well. As I did with all my other batches, I checked a few files to confirm all was well... only it wasn't. Every single file had been deleted. The folder structure remained, but every file was gone.

Fortunately my music is stored on a NAS and I had enabled recovery. On looking at the recycle bin on the NAS I found all the files had been deleted at the time they were supposed to have been fixed.

I have no idea why this happened and I don't know how I can trust the app with the rest of my library.


Joined: 21/08/2006 09:21:27
Messages: 7217


Such an issue had never been reported I think there must be some misunderstanding your part but I realize Jaikoz can be quite complex, please just email support@Jthink.net your support files (Help:Create Support Files) and then Im sure I can work out what actually happened.

thanks Paul (Administrator)
Forum Index -> Jaikoz Issues
Go to:   
Powered by JForum 2.1.6 © JForum Team