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Jaikoz Hangs On Mac  XML
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Suffolk Tony

Enthusiast

Joined: 13/09/2016 10:04:13
Messages: 10
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Hi, I've just bought a copy of this program, and very good it is at tagging. However, after Jaikoz has done the tagging and I've saved the files , it then hangs. If I leave it for half an hour or so, it seems to clear itself & allows me to clear the files and load more. The more files I load initially, the longer it takes to recover itself.

Is there any answer for this please?
paultaylor

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Joined: 21/08/2006 09:21:27
Messages: 7461
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Tony

All I can think is you are loading to many files causing a memory issue, how many files are you loading into Jaikoz.

thanks Paul (Administrator)
Suffolk Tony

Enthusiast

Joined: 13/09/2016 10:04:13
Messages: 10
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Hi Paul, it varies a bit, but often 500 or more. Your suggestion does sound likely, I'll try loading up smaller chunks.
paultaylor

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Joined: 21/08/2006 09:21:27
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Hmm 500 should be okay, I was more thinking problem if more than 20,000.

Please email support@jthink.net with your support files (Help:Create Support Files)

thanks Paul (Administrator)
Suffolk Tony

Enthusiast

Joined: 13/09/2016 10:04:13
Messages: 10
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Support file sent Paul.
paultaylor

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Joined: 21/08/2006 09:21:27
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I can see a delay between starting of Save songs and then them actually saving, I think this is your hang, I think the delay is caused by copying the songs to iTunes

Note also that on Mac the default is to add your songs to iTunes

If not using iTunes you should disable Preferences:iTunes:Save:iTunes Update options, also note that iTunes sometimes renames files based on new metadata so either this is the reason you are getting errors such as the one above, or the network connection is not working reliably.

thanks Paul (Administrator)
Suffolk Tony

Enthusiast

Joined: 13/09/2016 10:04:13
Messages: 10
Offline

OK, many thanks Paul. iTunes saving duly disabled!
Suffolk Tony

Enthusiast

Joined: 13/09/2016 10:04:13
Messages: 10
Offline

Sorry for not replying before. That fix worked perfectly, many thanks Paul.
richalank



Joined: 30/11/2014 15:02:41
Messages: 2
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hi Paul, my prefs are set to not save to iTunes, and I do not work with more than a few files at a time. After I save changes and 'close files' if I try to close the program it'll hang up. If i let it alone for a while it'll ususally close without a problem. any ideas? Here's my basic spec:

Date/Time: 2017-01-12 22:14:26 -0700
OS Version: Mac OS X 10.11.6 (Build 15G1212)
Architecture: x86_64h
Report Version: 22

Command: Jaikoz
Path: /Applications/Jaikoz.app/Contents/MacOS/Jaikoz
Version: 9.0.1 (1.0)
Parent: launchd [1]
PID: 4946

Event: hang
Duration: 4.48s (process was unresponsive for 48 seconds before sampling)
Steps: 45 (100ms sampling interval)

Hardware model: iMac17,1
Active cpus: 4

paultaylor

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Joined: 21/08/2006 09:21:27
Messages: 7461
Online

I suggest you update to Jaikoz 9.1.0 if still not working please email me your support files (Advanced:Create Support Files)

thanks Paul (Administrator)
palmer100



Joined: 16/03/2017 11:32:47
Messages: 1
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OK, many thanks Paul. iTunes saving duly disabled!

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