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Chi-Town Deadhead

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I recently purchased SongKong after years of using Jaikoz. I was happy with the basics of Jaikoz however, I stopped using it a year or so ago because it was having problems with my large collection. It was great for a few albums at a time but not for a large collection. When I saw SongKong had been upgraded for larger files, I wanted to try it out.

I started a cleaning of 39,000 songs which is only 15% of my songs. I don't like how it was done and would like to change some of the settings and run again. However, when I go to undo the fixes, the system shows: Found 0 songs previously fixed by SongKong.

I also had an issue when it was running. It stopped completing songs after 6 hours. I let it run another 10 hours, while keeping track of completed songs. After 10 hours of no new songs completed, I stopped the scan. I would like to attach the report from that episode but the report button is only showing the undo reports. Is there a way to find a previous report in a file on my computer?

Thank you,

paultaylor

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Chi-Town Deadhead wrote:

I started a cleaning of 39,000 songs which is only 15% of my songs. I don't like how it was done and would like to change some of the settings and run again. However, when I go to undo the fixes, the system shows: Found 0 songs previously fixed by SongKong.
 

I assume you were not just running in Preview, were the files renamed and moved in which case you would need to select that were originally i the selected locations. Could you run Help:Create to Support Files so I can give you a definitive answer ( and will include your reports)
Chi-Town Deadhead

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Created and sent through SongKong.

Thanks for the quick response.
paultaylor

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I think this is the issue

in FixSongs Report 4 you didnt select a single root i.e D:\Music Collection\MusicEverything but a series of subfolders e.g D:\Music Collection\Music 2-2-12 Everything\Lone Justice, :D:\Music Collection\Music 2-2-12 Everything\Len Barry

But when you run Undo Fixes you just select D:\Music Collection\MusicEverything

try selecting D:\Music Collection\Music 2-2-12 Everything\Lone Justice

to see if that get results.

If this is the issue I accept that this is a bug, Ive not encountered it before as people usually just select a single root.


Also note that report 4 failed , I did find an error but should not usually cause failure

https://jthink.atlassian.net/browse/SONGKONG-1364

Have you run out of diskspace ?

thanks Paul (Administrator)
Chi-Town Deadhead

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Thanks for the response.

I chose the individual folders because I didn't want to overload the system. It was 39,000 songs and I figured if something went wrong, it wouldn't be the whole collection.

I have sent new reports to you with what I just tried. I went to individual folders and albums to try and repair. Neither showed that they had been changed.

As far as drive space, my internal HD is filling up but my music is on a 4 TB external HD of which I have plenty of space left.

Thanks again.
paultaylor

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Chi-Town Deadhead wrote:
Thanks for the response.

I chose the individual folders because I didn't want to overload the system. It was 39,000 songs and I figured if something went wrong, it wouldn't be the whole collection.
 

Sure I understand your reasons which are perfectly sensible I just thought the mismatch may be the issue, the internal db stored in C:\users\username\appdata\roaming\songkong so woul dbe on your internal drive

I will look at your latest support files
paultaylor

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Hi, I can only see attmepts for D:\10-18-17 SongKong Cleaned\ &
D:\Music Collection\Music 2-2-12 Everything\[no artist]

but I don't think you ever ran Fix Songs against D:\10-18-17 SongKong Cleaned and [no artist] was not one of the folders processed in report 4. Can you please try D:\Music Collection\Music 2-2-12 Everything\Lone Justice as suggested.

thanks Paul (Administrator)
Chi-Town Deadhead

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Hi Paul,

Lone Justice is no longer in that folder. It is in D:\10-18-17 SongKong Cleaned\Lone Justice.

I just tried to run the undo on it and still came up with nothing. I have sent the report to you.

I'm sorry I didn't do the Lone Justice before, I thought you were using that simply as an example.

Thanks
Chi-Town Deadhead

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The SongKong Cleaned Folder is where I had the albums sent after they were processed and completed. It is an option in their same as Jaikoz. I don't know if that is messing it up because I changed the folder.
paultaylor

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If you have renamed the folder or moved files outside of songkong then yes SongKong will not be able to find the files and hence undo them, is that what has happened.

thanks Paul (Administrator)
Chi-Town Deadhead

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I guess so. I used the "Move Folder" feature in SongKong to move them automatically after they were completed.

I would certainly add a "Do Not Do This If you want to Undo" in your "Note Section" under undo for users. I read the undo section before cleaning and did not think it was going to be an issue.

Thanks for the information and I will be clear not to do that again.



paultaylor

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You misunserstand me,using move within songkong is okay but i cant see anything in yiur logs to indicate that this wa done?

thanks Paul (Administrator)
Chi-Town Deadhead

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I'm sorry I misunderstood. I was out of town for the weekend but will try to run a test of 10 artists with it set to transfer to a new folder like D:/songkong cleaned10-23-17

I will have it set in songkong when I adjust the settings to move it to that folder upon completion. I will then try to undo.

If I understand you correctly, it should move them to that folder and I will be able to undo the changes. Correct?

Thanks
paultaylor

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Thats correct

thanks Paul (Administrator)
 
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