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blank dialog boxes and unclickable buttons  XML
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billymcween



Joined: 03/11/2017 13:03:35
Messages: 1
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I have used SongKong in the past (a few months ago), but when I try to use it now I get blank dialog boxes and unclickable buttons (in SongKong main window). I thought that perhaps this might be a Java issue, so I uninstalled and reinstalled Java via the Oracle webpage directions, but this didn't solve the issue. I have the same problem with Jaikoz. I've attached some screenshots. Any suggestions (I am on Mac 10.12.6).

Thanks
paultaylor

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Joined: 21/08/2006 09:21:27
Messages: 7208
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Sounds like general Mac problem, moving to Mac 10.13 may be the best easiest way to resolve this.

thanks Paul (Administrator)
HCB



Joined: 18/11/2017 04:26:21
Messages: 1
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I have the same problem, cannot enter serial number after purchase because menu does not open.
paultaylor

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Joined: 21/08/2006 09:21:27
Messages: 7208
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Are you on OSX 13.0, if so please upgrade to OSX 13.1 due to a bug in OSX -
http://blog.jthink.net/2017/09/fix-for-osx-high-sierra-breaking.html

thanks Paul (Administrator)
lister

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Joined: 12/03/2015 12:03:44
Messages: 25
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I can't save to a newer version of OSX, have you older versions of Song Kong? Im using OSX 10.11.16
paultaylor

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Joined: 21/08/2006 09:21:27
Messages: 7208
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Newer versions of SongKong should work fine on that version of OSX, perhaps you could send me logs

thanks Paul (Administrator)
 
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