[Logo] Jaikoz and SongKong Forums
  [Search] Search   [Recent Topics] Recent Topics   [Members]  Member Listing   [Groups] Back to home page 
[Register] Register / 
[Login] Login 
Install Error SongKong 5.11  XML
Forum Index -> SongKong Issues
Author Message
redgum



Joined: 15/01/2017 06:00:02
Messages: 6
Offline

Hi

I'm trying to upgrade previous version of SongKong to SongKong 5.11 on WHS2011 (Windows Server 200.

I downloaded both exe and zip files.
In both cases no errors reported when I install.

But when I run SongKong I get two error messgages.

"blah, blah, MSVCR120.dll missing. Please reinstall program."

and

"Error starting Java VM"

I searched on the Windows forum and there was advice to reinstall the Visual C++ redistributables. Should I do this?

paultaylor

Pro
[Avatar]

Joined: 21/08/2006 09:21:27
Messages: 7510
Offline

Yes, I think so certainly wont do any harm.

thanks Paul (Administrator)
redgum



Joined: 15/01/2017 06:00:02
Messages: 6
Offline

This didn't help, so I uninstalled Songkong and then tried reinstalling.

This seems to have fixed the problem.
paultaylor

Pro
[Avatar]

Joined: 21/08/2006 09:21:27
Messages: 7510
Offline

Okay, thankyou for letting me know.

thanks Paul (Administrator)
NH68

Pro

Joined: 29/07/2018 01:29:22
Messages: 23
Offline

I am unable to start SongKong after the update. Says Error starting Java VM.

In the installation package where it shows that "Greyed packs need to be installed", JVM is 0 bytes.

Is that the reason?

Best

NH
paultaylor

Pro
[Avatar]

Joined: 21/08/2006 09:21:27
Messages: 7510
Offline

not sure, please try using the .zip version rather the .exe installer.

thanks Paul (Administrator)
NH68

Pro

Joined: 29/07/2018 01:29:22
Messages: 23
Offline

I had tried both the versions. Same result. I had also removed old versions of Java and installed the latest.

Is it something to do with the location of Java?

Best

NH
paultaylor

Pro
[Avatar]

Joined: 21/08/2006 09:21:27
Messages: 7510
Offline

Java comes with SongKong so its not dependent on installing Java seperately

thanks Paul (Administrator)
 
Forum Index -> SongKong Issues
Go to:   
Powered by JForum 2.1.6 © JForum Team