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paultaylor

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Joined: 21/08/2006 09:21:27
Messages: 4211
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Is it working for you now ?

thanks Paul (Administrator)
MichaelBatt



Joined: 27/02/2010 15:23:23
Messages: 5
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I am still having this issue, on both my Mac and my PC. These are the only two systems that I am using Jaikoz on. If I completely uninstall the app, deleting all of the directories and files and then reinstall, the first run in trial mode is fine. It's only after I register with my license file that I get this issue.

Attached are copies of my logs for you.

Thanks.
 Filename jaikozdebug0-0.log [Disk] Download
 Description
 Filesize 818 bytes
 Downloaded:  50 time(s)

 Filename jaikozuser0-0.log [Disk] Download
 Description
 Filesize 1 Kbytes
 Downloaded:  61 time(s)

paultaylor

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Joined: 21/08/2006 09:21:27
Messages: 4211
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Okay, please try now, should now work for you.

thanks Paul (Administrator)
MichaelBatt



Joined: 27/02/2010 15:23:23
Messages: 5
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Yes, Paul, it is working now.

Thanks so much!
Dan Richardson



Joined: 15/01/2012 18:50:31
Messages: 2
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My turn.

Installed on 3 computers, but only ever running on 1 at a time.
One XP laptop tells me "The license assigned to ... is already tied to two different computers" etc.
The other XP laptop tells me "This license is currently being used by two other computers, this is the maximum" etc.
Deleting the user\Jaikoz\jaikozdb directory has no apparent effect.

The Lion Mac seems to run it just fine.
paultaylor

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Joined: 21/08/2006 09:21:27
Messages: 4211
Online

Proabably a problem connecting using two different methods (wireless, ethernet) has confused it or from a different location, it has now been reset and should work for you.

thanks Paul (Administrator)
Dan Richardson



Joined: 15/01/2012 18:50:31
Messages: 2
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Back to life, thanks.
Yes, the laptops connect multiple ways, depending.
Neon Scribe

Ethusiast

Joined: 12/05/2011 10:58:09
Messages: 11
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I just downloaded and installed 4.5.4 on Linux. When I start it complains that my license is invalid and quits. I retrieved my license.jai and put it in Jaikoz/Prefs. This time it prompts for my license file. After loading the file it complains about the license being invalid again and then quits again.
paultaylor

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Joined: 21/08/2006 09:21:27
Messages: 4211
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NeonScribe can you email me your details so I can check this

thanks Paul (Administrator)
Neon Scribe

Ethusiast

Joined: 12/05/2011 10:58:09
Messages: 11
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I solved the problem. It turns out that I downloaded the new version of Jaikoz but I unzipped an old version from my Downloads directory. After I deleted all the jaikoz-linux.zip files and removed the ~/Jaikoz directory, re-downloaded jaikoz-linux.zip and re-installed from scratch it seems to work. The first time I launched Jaikoz exited with a database connection error. The second time I launched I couldn't get any menus to work. That may have been a problem with my X11 server, not with Jaikoz per se. The third time it started fine and I was able to open a folder.

One suggestion based on this experience: it would be nice if the file name of Jaikoz zip archive included the version number. The problem I ran into was having several jaikoz-linux.zip(n) files in my Downloads directory.
paultaylor

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Joined: 21/08/2006 09:21:27
Messages: 4211
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Sorry, this is not possible becuase many website link direct to the download, and I want these link to always link to to the latest version which wouldn't happen if each version had a different filename.

thanks Paul (Administrator)
 
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