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![[Post New]](/jaikozforum/templates/default/images/icon_minipost_new.gif) 30/01/2008 16:10:27
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juanqui
Joined: 23/12/2007 09:08:21
Messages: 8
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After I installed a new motherboard and CPU, Jaikoz didn't start anymore but instead showed an empty box with a red cross. The box has the title 'Unable to start jaikoz'. I tried to solve the issue by doing an uninstall followed by an installation of the new version. This doesn't change anything as I still get the same error-box. Any idea what is wrong and how I could solve this?
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![[Post New]](/jaikozforum/templates/default/images/icon_minipost_new.gif) 30/01/2008 20:57:46
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tumsuden
Joined: 30/01/2008 20:55:35
Messages: 4
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I am having a similar problem. I just installed 2.2.0 and have uninstalled and reinstalled at least 4x now and I get the following when trying to start:
Problem with settings.jai file
"Version number is not set, is your settings.jai file from a version earlier than Jaikoz 2.2:"
I had upgraded from 2.1 but I confirmed all file system and registry entries were clear after the second re-install attempt and still no luck.
Any ideas?
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![[Post New]](/jaikozforum/templates/default/images/icon_minipost_new.gif) 30/01/2008 21:11:14
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tumsuden
Joined: 30/01/2008 20:55:35
Messages: 4
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Now I have the same popup / error as "juanqui". This time I uninstalled and then deleted out the Jaikoz directory out of my Documents and Settings directory.
I am just getting a red popup that says unable to start Jaikoz.
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![[Post New]](/jaikozforum/templates/default/images/icon_minipost_new.gif) 30/01/2008 21:15:06
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tumsuden
Joined: 30/01/2008 20:55:35
Messages: 4
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C:\Program Files\Jthink\Jaikoz>jaikoz.bat
debuglogfile is:E:\Documents and Settings\208002566.TUMSUDEN-NET/Jaikoz/Logs/jai
kozdebug%u-%g.log
30/01/2008 22.18.18:com.jthink.jaikoz.MainWindow:setupWindow:INFO: Working Direc
tory is:C:\Program Files\Jthink\Jaikoz
30/01/2008 22.18.18:com.jthink.jaikoz.MainWindow:MainWindow:FINER: ENTRY
java.lang.NullPointerException
at com.jthink.jaikoz.MainWindow.setupWindow(MainWindow.java:223)
at com.jthink.jaikoz.Start$1.run(Start.java:130)
at java.awt.event.InvocationEvent.dispatch(Unknown Source)
at java.awt.EventQueue.dispatchEvent(Unknown Source)
at java.awt.EventDispatchThread.pumpOneEventForFilters(Unknown Source)
at java.awt.EventDispatchThread.pumpEventsForFilter(Unknown Source)
at java.awt.EventDispatchThread.pumpEventsForHierarchy(Unknown Source)
at java.awt.EventDispatchThread.pumpEvents(Unknown Source)
at java.awt.EventDispatchThread.pumpEvents(Unknown Source)
at java.awt.EventDispatchThread.run(Unknown Source)
C:\Program Files\Jthink\Jaikoz>java -version
java version "1.6.0_03"
Java(TM) SE Runtime Environment (build 1.6.0_03-b05)
Java HotSpot(TM) Client VM (build 1.6.0_03-b05, mixed mode, sharing)
C:\Program Files\Jthink\Jaikoz>
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![[Post New]](/jaikozforum/templates/default/images/icon_minipost_new.gif) 31/01/2008 03:38:18
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paultaylor
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Joined: 21/08/2006 09:21:27
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Im sorry, Ive realised there is a bug in the Windows version it is expecting to be able to find an itunes library file, if you haven't got one it is failing with this error, I will update the release this morning - in the meantime you can get round this problem by installing iTunes, you only need it installed for the first time Jaikoz is started then you can remove it.
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thanks Paul (Administrator) |
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![[Post New]](/jaikozforum/templates/default/images/icon_minipost_new.gif) 31/01/2008 04:46:03
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locutus
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Joined: 31/01/2008 04:44:27
Messages: 50
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Sorry to say that, but it can´t be right. I have installed itunes yesterday evening and this morning Jaikoz.
It isn´t starting! Also you mentioned on your product page it isn´t working with Java 1.6 on windows rigth now?
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![[Post New]](/jaikozforum/templates/default/images/icon_minipost_new.gif) 31/01/2008 04:54:52
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paultaylor
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Joined: 21/08/2006 09:21:27
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Maybe there is another problem, can you give me some more details
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thanks Paul (Administrator) |
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![[Post New]](/jaikozforum/templates/default/images/icon_minipost_new.gif) 31/01/2008 05:50:09
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paultaylor
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Joined: 21/08/2006 09:21:27
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There is a new version of the latest build now availble, please download and retry to see if that clears the problem
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thanks Paul (Administrator) |
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![[Post New]](/jaikozforum/templates/default/images/icon_minipost_new.gif) 31/01/2008 06:03:10
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locutus
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Joined: 31/01/2008 04:44:27
Messages: 50
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Yep, well done. That´s working now.
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![[Post New]](/jaikozforum/templates/default/images/icon_minipost_new.gif) 31/01/2008 22:30:21
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tumsuden
Joined: 30/01/2008 20:55:35
Messages: 4
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Mine is working now as well. I already had iTunes 7.6 all along, so whatever else was changed seems to have done the trick. Thanks!
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![[Post New]](/jaikozforum/templates/default/images/icon_minipost_new.gif) 01/02/2008 02:41:51
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juanqui
Joined: 23/12/2007 09:08:21
Messages: 8
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Fixed! Thanks Paul!
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![[Post New]](/jaikozforum/templates/default/images/icon_minipost_new.gif) 01/02/2008 14:04:42
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Pitman6787
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Joined: 19/12/2006 12:21:05
Messages: 51
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I am still having the first problem tumsuden had. I have the latest version of Java, and I have iTunes installed. (By the way, I use Windows.) I have also uninstalled and reinstalled Jaikoz many times.
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![[Post New]](/jaikozforum/templates/default/images/icon_minipost_new.gif) 01/02/2008 15:00:05
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paultaylor
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Joined: 21/08/2006 09:21:27
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Please try downloading the latest version again, make sure your computer doesnt cache it and you do actually download it,
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thanks Paul (Administrator) |
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![[Post New]](/jaikozforum/templates/default/images/icon_minipost_new.gif) 03/02/2008 03:49:46
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Antono
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Joined: 22/10/2007 02:05:01
Messages: 26
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Thanks Paul, the updated release fixed my Jaikoz as well
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![[Post New]](/jaikozforum/templates/default/images/icon_minipost_new.gif) 03/02/2008 22:26:24
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customdeluxe
Joined: 03/02/2008 14:07:52
Messages: 5
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We're having the same problem on the mac....please check the other threads.
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![[Post New]](/jaikozforum/templates/default/images/icon_minipost_new.gif) 04/02/2008 16:34:23
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paultaylor
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Joined: 21/08/2006 09:21:27
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Its actually a different error.
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thanks Paul (Administrator) |
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![[Post New]](/jaikozforum/templates/default/images/icon_minipost_new.gif) 05/02/2008 13:01:49
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paultaylor
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Joined: 21/08/2006 09:21:27
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Please see this post:
http://www.jthink.net/jaikozforum/posts/list/320.page
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thanks Paul (Administrator) |
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