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TinCanFury

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Joined: 19/08/2009 10:32:54
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Code:
06/09/2011 00.37.34:com.jthink.jaikoz.TagSaver$WorkerThread:run:SEVERE: Unable to save record:RecNo:332 with filename:Cidade Negra - 12. Onde VocĂȘ Mora.mp3because of:Map failed


can't save a bunch of files, I get this error
paultaylor

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Joined: 21/08/2006 09:21:27
Messages: 4211
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Please send me your support files , really important if I going to be able to fix this.

thanks Paul (Administrator)
TinCanFury

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Joined: 19/08/2009 10:32:54
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support files?
paultaylor

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Joined: 21/08/2006 09:21:27
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Start Jaikoz
Advanced/Create Support FIles
Email me the resultant zip file

thanks Paul (Administrator)
paultaylor

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Joined: 21/08/2006 09:21:27
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Havent received anything, assuming same problem as http://www.jthink.net/jaikozforum/posts/list/4487.page

thanks Paul (Administrator)
paultaylor

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Joined: 21/08/2006 09:21:27
Messages: 4211
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Similar to that problem but for lossless mp4s not flac files, I now have a fix available for anyone encountering this problem

http://www.jthink.net/jaikoz/jsp/fixes/start.jsp

thanks Paul (Administrator)
paultaylor

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Joined: 21/08/2006 09:21:27
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This fix has now been incorporated into Jaikoz 4.3.1

thanks Paul (Administrator)
AKazak

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Joined: 04/01/2011 01:31:21
Messages: 25
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I also have the following error when attempt to save lossless m4a, created with iTunes 10.5.2.11:



Version of Jaikoz is 4.5.2 NGS.

Is there any fix for this?
paultaylor

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Joined: 21/08/2006 09:21:27
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Hi Akasak, I need you to email to your support files (Advanced/Create Support Files) to support at jthink dot net ,then I can resolve the problem, without the support files I cannot fix this.

thanks Paul (Administrator)
AKazak

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Joined: 04/01/2011 01:31:21
Messages: 25
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Dear Paul,

Advanced -> Empty Cache has fixed the issue. However if I have the Map failed again I will definitely create and email Support Files to you.
paultaylor

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Joined: 21/08/2006 09:21:27
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The information should still be in your support files and it would help me if you sent them anyway so that I can conform the problem is fixed by your solution if you dont mind.

thanks Paul (Administrator)
AKazak

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Joined: 04/01/2011 01:31:21
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Dear Paul,

I've sent support files. Please have a look at the Map failed reason and post you findings here.
paultaylor

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Joined: 21/08/2006 09:21:27
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Hi, are the problem files rather large, i.e Apple Lossless
Are they on local or networked drive ?

thanks Paul (Administrator)
AKazak

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Joined: 04/01/2011 01:31:21
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paultaylor wrote:
Hi, are the problem files rather large, i.e Apple Lossless
Are they on local or networked drive ?  


Yes, the problem occurred with a large (~ 400 MB) Apple Lossless file locate on local HDD.
paultaylor

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Joined: 21/08/2006 09:21:27
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I've found the problem, its specific to a lossless mp4s with metadata atoms held in a particular way. Ive already fixed this, and will be available in the next release, a beta should be out next week.

thanks Paul (Administrator)
 
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