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No license email received  XML
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Author Message
jputnam89



Joined: 16/02/2014 17:31:10
Messages: 1
Offline

I have already purchased JaikozPro, but have received no license email.
paultaylor

Pro
[Avatar]

Joined: 21/08/2006 09:21:27
Messages: 7543
Online

Hi guys, there is currently a problem with automated license sending for hotmail accounts, but you should now have yoour licenses.

thanks Paul (Administrator)
a240



Joined: 04/05/2014 10:33:32
Messages: 1
Offline

Got it thanks. This has to be the first Tagger that found all my music, thanks for the hard work.
Antinomique



Joined: 08/06/2014 09:31:27
Messages: 1
Offline

Hi there,

Just bought one hour ago SongKong from http://jthink.net/songkong/index.jsp and I still not received any license mail.

Spam checked of course.

Thanks for your help~
seaquest37



Joined: 23/06/2014 10:35:09
Messages: 1
Offline

Hi,

It's my issue too. Not received my license file at my hotmail address. Yes i've check my spam box ;)

Best regards
duz88



Joined: 15/08/2014 13:04:53
Messages: 1
Offline

Hi,

I have just purchased a license for Jaikoz Standard and payed with Paypal. Unfortunatly i havent received the license info mail.

16 Aug 2014 03:02:53 AEST
Receipt No: 0582-6087-0158-6451

Is it possible for the email to be resent please i need it urgently.

Thanx

DUZ88
Augestflex

Enthusiast

Joined: 17/08/2014 22:34:26
Messages: 17
Offline

Just purchased two licenses by PayPal. One for SongKong and one for Jaikoz Pro.

No license received yet.

I also used my hotmail account.

Please assist.

Thanks,

Augestflex
Augestflex

Enthusiast

Joined: 17/08/2014 22:34:26
Messages: 17
Offline

Hello, I still have not received my Jaikoz Pro license key which I purchased on 8/17/2014.

Please assist.
paultaylor

Pro
[Avatar]

Joined: 21/08/2006 09:21:27
Messages: 7543
Online

AguestFlex just sent again, do you have it now.

thanks Paul (Administrator)
Augestflex

Enthusiast

Joined: 17/08/2014 22:34:26
Messages: 17
Offline

Paul, I do, thanks!
bing3656



Joined: 31/08/2014 19:36:57
Messages: 2
Offline

Purchased the pro version. No license received.
paultaylor

Pro
[Avatar]

Joined: 21/08/2006 09:21:27
Messages: 7543
Online

Hi bing

License now sent, sorry for the delay but the problem is that currently hotmail and aol are rejecting email from my (email) server so I have to manually resend the license, I'm waiting for them to remove my email server form blacklist. Why I am on their blacklist I have no idea as I do not have this problem with any other email provider.

I did update the purchase page of Jaikoz and SongKong last week to warn you that if you make a purchase and you didn't update your paypal account to use a non hotmail account that there would be a delay.

thanks Paul (Administrator)
 
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