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Delete or Move Issue  XML
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pgwalsh



Joined: 25/10/2013 14:11:23
Messages: 7
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SongKong 1.11.0 Build 1018

Unselecting Preview Only and selecting to move to a folder doesn't work.

Selecting Preview Only and moving to a duplicates folder - While processing it says the files are being deleted. Nothing is moved to a specified folder. Not sure if the files were deleted, but checking.

This behavior doesn't appear to be correct.

pgwalsh



Joined: 25/10/2013 14:11:23
Messages: 7
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I had installed Mavericks on OS X and not sure if that's the issue. I wasn't able to do anything with duplicates. I reinstalled SongKong and trying again to see if it's still not working on Mavericks.
pgwalsh



Joined: 25/10/2013 14:11:23
Messages: 7
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I've now tested with Mavericks and SongKong does not move or delete any files. I've tried it several times with no luck.

I don't know if this will make a difference, but the files are stored on a NAS.
paultaylor

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Joined: 21/08/2006 09:21:27
Messages: 7298
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Can you send me your support files please.

thanks Paul (Administrator)
pgwalsh



Joined: 25/10/2013 14:11:23
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paultaylor wrote:
Can you send me your support files please. 
not sure what you mean by support files. Is there a log or something?

I installed java vm 7 from oracle, but that didn't have any effect.
paultaylor

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Joined: 21/08/2006 09:21:27
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Yes, use the option Create Support Files in the Help menu, then send the resultant zip file to support@jthink.net

Unlike Jaikoz SongKong already comes with Java 7

thanks Paul (Administrator)
pgwalsh



Joined: 25/10/2013 14:11:23
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paultaylor wrote:
Yes, use the option Create Support Files in the Help menu, then send the resultant zip file to support@jthink.net

Unlike Jaikoz SongKong already comes with Java 7  
Sorry, I should have looked a bit more.

Was unable to send the file through gmail since it was 24MB. I got the following message when I created it: Created SongKong support file Unable to zip support files: duplicate

paultaylor

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Joined: 21/08/2006 09:21:27
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Hmm, sounds like a regression because they way reports have been renamed, perhaps you can just zip the files up yourself and upload them somewhere I can download from using something like dropbox

thanks Paul (Administrator)
pgwalsh



Joined: 25/10/2013 14:11:23
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It did zip the files into a 24MB archive, but I cannot unzip it to put the files into two smaller containers.

I tried the application on my Ubuntu box and I was unable to move the files on a NAS with that application too. The interesting part is on Ubuntu I had something like 6000 errors and 500 files were deleted, but not moved. Then the application froze.

I don't have a dropbox account, but could possibly open up an FTP on FreeNAS. However I'd prefer not to do this.
pgwalsh



Joined: 25/10/2013 14:11:23
Messages: 7
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Here's the error message I receive when trying to unzip the support files via the terminal.

End-of-central-directory signature not found. Either this file is not
a zipfile, or it constitutes one disk of a multi-part archive. In the
latter case the central directory and zipfile comment will be found on
the last disk(s) of this archive.
zipinfo: cannot find zipfile directory in one of SongKongSupport.zip or
SongKongSupport.zip.zip, and cannot find SongKongSupport.zip.ZIP, period. 
paultaylor

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Joined: 21/08/2006 09:21:27
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what is the command you use from the terminal ?

thanks Paul (Administrator)
wreks



Joined: 29/01/2014 03:10:31
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I bought songkong tonight with the delete duplicates feature being a big part of that decision. But I too am having this same issue. It scans, it finds duplicates and generates a report but no duplicates are deleted or moved.

SongKong 1.16.0 on mac os 10.9.1
paultaylor

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Joined: 21/08/2006 09:21:27
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Okay, DeleteDuplicates has been revamped and new release containing the improvements will be available either today or tomorrow at the latest, please see

http://jthink.net:8081/secure/IssueNavigator.jspa?reset=true&jqlQuery=project+%3D+SONGKONG+AND+fixVersion+%3D+%221.17%22+AND+status+%3D+Closed+ORDER+BY+priority+DESC

for a list of the issues that are fixed for this release

thanks Paul (Administrator)
paultaylor

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Joined: 21/08/2006 09:21:27
Messages: 7298
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New version containing all the Delete Duplicates improvements is now available.

http://jthink.net/songkong/news_build1024.jsp

thanks Paul (Administrator)
 
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