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SK freezing?  XML
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witchyangela



Joined: 30/03/2014 19:20:39
Messages: 1
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I have used SK in the past on my laptop (which was stolen), and was able to do huge quantities of files in one run with no problems. I recently discovered i COULD use one SK license for more than one computer and installed it on our desktop, but it's not running so smoothly.
Whenever i try to load/open more than about 25-30 files, it will open them, but when i hit "fix", it doesn't go. The buttons gray out, but it simply never opens the options window so that options can be set and the process started.
It basically just freezes up.
I've let it sit, one time for over an hour, to see if it was simply running slow for some reason. But no go: it never starts at all. This is happening quite a lot at this point, and as we have over 30k songs that need fixed, being able to do more than 25-30 is necessary. and WHY i paid for the SK license in the first place.
What am i doing wrong?
paultaylor

Pro
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Joined: 21/08/2006 09:21:27
Messages: 7359
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I think you've hit a bug to do with basefolder/subfolder splitting but not sure. If so this is fixed in new release which will be out later this week, it would be helpful if you could send me your support files (Help:Create Support Files) to confirm.

thanks Paul (Administrator)
 
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