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Messages posted by: futurevnv  XML
Profile for futurevnv -> Messages posted by futurevnv [3]
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Ok I will create a support file after my next experiment.

Thanks for your efforts. Will post again soon...
Ok, still having no luck.

I downloaded the software again today (November 3, 2014) and this is supposed to be a new version. When I check help > about it says I have 3.2, and that 3.3 is available. I uninstall, go to the page, download again, install again, and I still have 3.2. This doesn't make sense. I'm downloading the Windows 7 64 bit version.

I still get folders with sometimes just 1 song in them, often just a few, and only sometimes all of them. I want whole albums only.

So I grab all the songs, put them back into the original folder, clear the database, and try songkong again, with a different set of options checked.

The check boxes I've changed are the two that start with "ignore metadata" and the two that refer to matching albums and folders. With each run I've changed just 1 checkbox, until I've gone through every permutation, a total of 16 runs. It takes about 5 hours for each run.

Never does it give me complete albums in the output folder.

The instructions in the previous post which say "Only allow match if all songs in album were matched" is not verbatim to the options I see in the software. The wording is a little different, enough to be confusing.

After running pretty much solid all day and all night trying to get the results I'm looking for, I'm beginning to think this software doesn't work.

Where do I go to request a refund?

Hello, I just purchased the full version of songkong. I have a folder of music that has about 2000 mp3 files, some of which are complete albums, some not.

My hope was that songkong would have the ability to tag, rename, and sort these files into folders containing complete albums if I select the right options.

I've played around with it for a while, and it seems I must be doing something wrong because I often find folders with just 1 or a few tracks inside them.

I would like to create one folder for individual or handfuls of stray unmatched songs, and another folder which only has 100% complete albums in it.

Can songkong do this?
 
Profile for futurevnv -> Messages posted by futurevnv [3]
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