Support

Jaikoz 3.4.0 has been tested with the following Operating System/Java combinations

-> Mac OS X 10.6 Java 1.6.0_17
-> Mac OS X 10.5 Java 1.5.0_13
-> Mac OS X 10.4 Java 1.5.0_07
-> Mac OS X 10.4 Java 1.5.0_13
-> Windows VistaJava 1.6.0_17
-> Windows VistaJava 1.6.0_03
-> Windows VistaJava 1.6.0_04
-> Windows XPJava 1.6.0_03
-> Windows XPJava 1.6.0_04
-> Linux RedHat Fedora 8Java 1.6.0_03
-> Linux Opensuse 10.3Java 1.6.0_03

Unlike most sofware you buy Jaikoz gives free upgrades and support for life. I have chosen to do things this way because I want to encourage you to buy Jaikoz, but if you do I do not want to keep taking your hard earned money I am just pleased that you have decided to support Jaikoz. This means that everybody benefits from the latest features and fixes and new versions of Jaikoz are always released at the same time for Linux, OSX and Windows.

Jaikoz is provided with support direct from the developer, this means you are getting support from the person with the most Jaikoz expertise. As the developer I am very keen to make Jaikoz the best tagger available for all platforms, and therefore I actively encourage comments, bug reports and questions regarding Jaikoz.

If you require assistance the Support Forums are the best place to look at first, alternatively I also provide free email support for the tested platforms listed above. I will endeavour to support other platforms but are unable to guarantee support for platform specific problems if they are not one of the supported platforms. Please send an email to support@jthink.net with details of the problem and your operating system.